Reference

How We Handle Your Personal Data

anakraja77 login collects only the data needed to run your account, process withdrawals and keep your sessions secure — nothing more.

Data collected at registrationPayment data: DANA, OVO, GoPay, QRISSession & device logsRetention periods disclosedYour right to request deletion

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

anakraja77 login Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number and the payment method you register — whether that is DANA, OVO, GoPay or QRIS. We also log your IP address, device type and session timestamps to detect unusual access patterns.

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Financial transaction records are retained for as long as required by applicable rules, which depends on local law. We do not sell, rent or share your personal data with third-party advertisers. Data shared with payment processors is limited to what each processor needs to complete or
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verify your transaction, and each processor is bound by its own data-handling obligations under Indonesian financial regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove data we hold about your account, our privacy support team is reachable through three direct channels. We aim to acknowledge every privacy request within 24 hours and resolve straightforward requests within seven working days. For account holders in Jakarta or Yogyakarta, live chat is typically the fastest path to a response during peak evening hours.

Team online

Live Chat

Available 24 hours a day, seven days a week directly inside your account dashboard. Use this channel for urgent data-access or data-correction requests and we will respond within the hour.

Email Privacy Team

Send your written request to our dedicated privacy address. We confirm receipt within 24 hours and provide a case reference number so you can track progress on data removal or export requests.

Account Settings Panel

Many data preferences — marketing consent, cookie opt-out, linked payment methods like OVO or GoPay — can be updated directly in your account settings without contacting support at all.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Protecting the data attached to your account is an operational priority, not a checkbox.

Encrypted Storage

All personal data — including linked payment identifiers for DANA and QRIS — is stored using AES-256 encryption at rest.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages perform.

Account Security Alerts

Any login from a new device or unusual location triggers an automatic email alert to the address on your account.

Retention Schedule

Active account data is kept for the lifetime of your account plus the retention window required by applicable rules, which…

Third-Party Limits

We share data with payment processors — OVO, GoPay, DANA, QRIS — only to the minimum required for transaction completion.

Data Export & Deletion Requests

You can request a full export of the data we hold about you, or ask for permanent deletion of your…

Common Questions About Your Privacy Rights

The questions below cover what Indonesia account holders ask most often about how we collect data, what rights they have, and how to act on those rights quickly.

At registration we collect your name, email, phone number and chosen payment method — for example DANA or OVO. We also record your IP address and device type for security auditing. We do not collect identity documents unless a withdrawal verification step requires it.

We store only a masked reference token, not your raw QRIS or GoPay credentials. The full payment details are handled by the respective payment processor under their own encryption standards. We cannot see or retrieve your complete payment credentials at any point.

After account closure, we retain your data for the period required by applicable rules, which depends on local law. Once that mandatory window ends, all personal records are permanently deleted from our servers within 30 days of the retention period closing.

Yes. Contact our privacy team via live chat or email with your account username and a data-export request. We will compile and send a structured file of your data within seven working days where local law permits.

Send a deletion request through live chat inside your account dashboard or via our privacy email address. We confirm receipt within 24 hours, and complete verified deletions within seven working days, subject to any retention obligations that depend on local law.

No. We do not sell or rent your personal data to advertisers or marketing networks. Data is shared only with payment processors like DANA, GoPay and QRIS to the minimum extent needed to complete your transactions, and only under contractual data-handling obligations.

Open your account settings panel and navigate to the Communication Preferences section. You can switch off email marketing, SMS alerts and push notifications individually. Changes take effect within one hour and do not affect transactional messages such as withdrawal confirmations.

How We Handle Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Privacy Team

Account Settings Panel

Six Ways We Protect Your Account Data

Encrypted Storage

Cookie Controls

Account Security Alerts

Retention Schedule

Third-Party Limits

Data Export & Deletion Requests

Common Questions About Your Privacy Rights

01 What personal data does anakraja77 login collect when I register?

02 Is my QRIS or GoPay payment information stored on your servers?

03 How long do you keep my account data after I close my account?

04 Can I request a copy of all the data you hold about me?

05 How do I ask you to delete my personal data?

06 Do you share my data with advertisers or marketing partners?

07 How do I turn off marketing emails or push notifications?

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